One of the most common moments I encounter in leadership conversations is silence. It often comes after a simple question: What do you want? Not what the organization needs.Not what the role requires.Not what success is supposed to look like. Just—what do you want?...
When we received notice of an additional 20% cut to our government-contracted rates, we were already operating with a significant financial gap. Payroll accounted for roughly 80% of our expenses, and layoffs would have directly undermined our ability to provide care....
